Privacy Policy

Effective Date: July 18, 2026

Welcome to Raj Developers (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal information you provide while interacting with our website, mobile platforms, customer support channels, and official communication services, including Meta WhatsApp Business Platform, Google Rich Communication Services (RCS), SMS, email, telephone, and other digital channels.

This Privacy Policy explains how Raj Developers collects, uses, stores, processes, shares, and protects your personal information. It also outlines your rights regarding your personal data and describes the measures we take to ensure compliance with applicable Indian laws and recognized industry standards for privacy and information security.

By accessing our website, submitting an enquiry, scheduling a site visit, registering your interest in any project, or communicating with Raj Developers through our official channels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (where applicable), and industry best practices. It also aligns with Meta WhatsApp Business Platform policies and Google RCS Business Messaging requirements.

1. Introduction

Raj Developers values the trust placed in us by our customers, prospective buyers, investors, business partners, and website visitors. We understand that privacy is fundamental to maintaining that trust and therefore take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Our website serves as an informational platform through which users can:

Explore residential and commercial projects
Submit property enquiries
Request project brochures
Schedule site visits
Contact our sales team
Receive customer support
Subscribe to project updates
Receive promotional communications (with consent)
Interact through WhatsApp Business, RCS, SMS, email, or telephone

Whenever you use these services, certain information may be collected to improve our operations, fulfill your requests, comply with legal obligations, and provide a better customer experience.

2. Information We Collect

Depending upon how you interact with Raj Developers, we may collect different categories of information.

A. Personal Information

Information voluntarily provided by you may include:

Full name
Mobile number
Email address
Residential address
City and State
Postal code
Property preferences
Budget range
Investment interests
Identity information (where legally required)
Communication preferences
Feedback and survey responses

This information is generally collected when you:

Fill out enquiry forms
Contact customer support
Request project information
Register for updates
Book site visits
Submit booking requests
Participate in promotional campaigns

B. Device Information

When you access our website, certain technical information may be collected automatically, including:

IP address
Browser type
Operating system
Device model
Screen resolution
Language preferences
Internet Service Provider
Date and time of visit
Referring website
Session identifiers

This information helps us improve website performance, security, and user experience.

C. Website Usage Information

We may collect information regarding your interaction with our website, including:

Pages visited
Navigation paths
Time spent on pages
Downloads
Click behavior
Search queries
Form submissions
Exit pages
Error logs

Such information assists us in enhancing website functionality and understanding visitor preferences.

D. Cookies and Tracking Technologies

Raj Developers may use cookies and similar technologies to improve website functionality and personalize your browsing experience.

Cookies may be used to:

Remember user preferences
Maintain sessions
Improve website speed
Analyze website traffic
Deliver relevant content
Measure marketing effectiveness
Enhance security

Users may configure their browsers to disable cookies; however, certain website features may not function properly if cookies are disabled.

E. WhatsApp Business & RCS Message Data

When you communicate with Raj Developers through WhatsApp Business Platform or Google RCS Business Messaging, we may process:

Mobile number
Message timestamps
Conversation history
Delivery status
Read receipts (where available)
User responses
Opt-in records
Opt-out preferences
Customer support interactions
Service requests

Raj Developers does not access the private content of messages beyond what is necessary to provide requested services, respond to enquiries, maintain customer support records, or comply with legal obligations.

All WhatsApp Business communications are subject to Meta’s applicable Business Messaging policies. Likewise, RCS communications are governed by Google’s Business Messaging policies and applicable telecommunications regulations.

3. Purpose of Data Collection

Raj Developers collects personal information for legitimate business purposes, including but not limited to:

Responding to enquiries
Providing property information
Scheduling site visits
Processing booking requests
Managing customer relationships
Providing after-sales support
Sending project updates
Improving customer experience
Personalizing communications
Maintaining records
Conducting internal analytics
Preventing fraud
Protecting website security
Complying with legal obligations
Responding to regulatory authorities
Managing customer preferences
Sending promotional communications where consent has been obtained
Operating WhatsApp Business and Google RCS communication channels

We collect only the information reasonably necessary for these purposes and do not process personal information in a manner incompatible with the purposes described in this Privacy Policy.

4. Consent for WhatsApp & RCS Data Processing

Raj Developers respects user consent when communicating through WhatsApp Business Platform and Google Rich Communication Services (RCS).

By voluntarily sharing your mobile number or initiating communication with Raj Developers through WhatsApp or RCS, you acknowledge and consent to the processing of your information for purposes including:

Responding to enquiries
Sharing project brochures
Scheduling appointments
Site visit confirmations
Booking assistance
Customer support
Service notifications
Transactional communications
Promotional messages where you have expressly opted in

We maintain records of user consent wherever required by applicable law or platform policies.

Users may withdraw consent for promotional communications at any time by replying with standard opt-out keywords (such as STOP, where applicable) or by contacting Raj Developers using the contact details provided below.

Withdrawal of consent does not affect communications that are legally required or necessary to fulfill existing contractual obligations.

5. Legal Basis for Processing

Raj Developers processes personal information based on one or more lawful grounds, including:

Your voluntary consent
Performance of contractual obligations
Compliance with legal and regulatory requirements
Protection of legitimate business interests
Fraud prevention
Customer support
Website security
Record maintenance
Dispute resolution
Compliance with Meta and Google Business Messaging requirements

Where consent is required by law, we will seek such consent before processing personal information for the relevant purpose.

6. How We Use Collected Data

The information collected by Raj Developers may be used to:

Provide requested services
Process enquiries and bookings
Contact customers regarding projects
Schedule meetings and site visits
Verify customer identity where necessary
Improve website functionality
Personalize customer experiences
Deliver WhatsApp Business communications
Send Google RCS notifications
Provide SMS alerts
Respond to customer support requests
Maintain transaction records
Analyze customer preferences
Improve marketing effectiveness
Monitor website performance
Detect unauthorized activities
Prevent fraud and abuse
Comply with legal obligations
Protect the rights and interests of Raj Developers and its customers

We do not sell personal information to third parties for independent marketing purposes.

Stay Secure

Your privacy matters to Raj Developers—trust us to protect your data every step.

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